💡 Got a new idea, feature or enhancement suggestion for us? Head to the Feedback Portal to log it or vote on an existing idea!

Please note: We use Release Rings to systematically deliver new features in a way that minimises risk. This means that updates aren't rolled out to every user on the day they're shipped. Instead, they're gradually delivered to a small percentage of customers each day within specified Release Rings. Of course, if customers report issues with an update, we'll pause the rollout while we investigate. So, if you can't see the newest updates yet, don't worry - you'll receive them in the next few days or weeks.

🌗 Merge Records

It's now much easier to merge records in the CRM with a new dedicated interface. Using this new interface will result in one record being marked as deleted while all the child records and notes are moved to another record (all within one easy-to-follow wizard). It will even prompt you to merge any fields that contain different data. This feature allows you to merge Companies, or Contacts, but also other types of records where you might have duplicates, such as Opportunities and Problems.

You'll find this new feature under the the further options menu (three dots in the top right-hand corner) on the Details page of a record, as shown below:

♻️ Recycle Bin for Deleted Records

Ever accidently deleted a record in Prospect CRM, and need to restore it later? A recycle bin was a super popular request, regularly voted on in our Feedback Portal and is now available in this release!

Accessible via the System Settings, the recycle bin lists all records that have been deleted by users (since the upgrade to V110) and allows them to be restored.

📝 Audit Log Visible in the CRM

There's now a “Show History” button in the “Created” section on the Details page of a record. This shows the audit history for that record, including events such as record creation, deletion, cascade child deletion, merging and Quote status changes. Over time we'll be adding more event types to the Audit Log.

🐛 Other Fixes & Enhancements

Added the ability to specify an Enquiry confirmation email on Enquiry Web Forms that will be sent to the person completing the form.
Added a new email notification for “Orders Placed” that users can subscribe to via their notification settings.
Updated the UI to display the current Unleashed order status from the sales history imports on Quotes instead of the one set on the Quote at the point of confirmation.
Added a button to the Data Importer that will let you easily create all missing dropdown values on one screen, making this process much more efficient for the user.
Added the ability to specify a sales ledger creation endpoint for third-party integrations.
Added the weight field to the analysis page on a Quote.
Added the ability to see Prospect Pricing breaks on the Quote line slideover.
Added the ability to choose which documents you want to copy over when duplicating a Quote.
Updated the CMS groups plugin to set group titles.
Updated the Cin7 Core (DEAR Inventory) integration to include the Quote ID in the order memo.
Renamed “Record Link” to “Record URL”.
Added caching of common document image thumbnail sizes to improve performance.
Added a specific message if a Report fails to load due to timing out.
Added a favourite filter to exclude credit notes from the product sales transactions list.
The Data Importer now respects the default “Subscribed” Email flag setting.
A “pipeline” drop-down has been added to Opportunities and combined Opportunity-Quotes to allow the pipeline to be changed. Changing it will attempt to select the current status, or if that status is unavailable, the first status of the appropriate outcome.
Updated the imports to set the analysis field on sales transactions and order headers to the “Class” value in QuickBooks Online.
Updated Kanban column summary selection to allow dragging over the top of an existing configuration to replace it.
Updated Reports to use our own syntax evaluator only for improved consistency and reliability.
Fixed a bug where the Sales Leaderboard would show -1th at the top.
Fixed a bug where the 12 months order tile would load the current month’s values into next month in some timezones.
Fixed a bug where the Account Manager Dashboard "Orders" tile would show values for the wrong months in some timezones.
Fixed a bug where the headline figure on the "Close Rate" tile on the Dashboard wouldn't update when changing between time ranges.
Fixed a bug where the Kanban list wouldn't scroll back to the start when changing mode.
Fixed a bug where the Kanban screen would remove the pipeline filter when changing between modes.
Fixed a bug where Klaviyo would crash while attempting to assign Klaviyo IDs to B2C Contacts.
Fixed a bug where Kaviyo keys would be cached, even if they were invalid, preventing them from being corrected.
Fixed a bug where Klaviyo would always re-import all data on the second import run.
Fixed a bug where you couldn’t disconnect Klaviyo if you didn’t set a marketing list.
Fixed a bug where swapping to a different Klaviyo account wouldn't clear Klaviyo ID assignments.
Fixed a bug where Klaviyo integration would attempt to assign two profiles the same email address if the email address was moved from one Contact to another.
Fixed a bug where pressing “Enter” on the keyboard while adding a Klaviyo list would refresh the CRM.
Fixed a bug where Stripe payments would be taken for the wrong number of decimal places if the foreign currency was not set to 2 decimal places.
Fixed a bug where Unleashed two-way sync would set some fields to null incorrectly.
Updated the version of typescript.
Updated the version of webpack.
Removed vue-style and replaced with scss.