Adding Product Attributes can enhance your customer's eCommerce experience, as it can make it easier for them to find the product they're looking. For example, you could set up product attributes to capture information about the flavour of a product or the brand, without having to set up individual product SKUs.

Prerequisites

  • You'll need to ensure the Manage Attributes setting is enabled in your CRM, which requires Admin rights - learn how to enable this setting here

Step 1: Head to the Attributes Section

On any Product, head to the Web page and select the 'Add Attribute' button. Learn more about adding product attributes here.

You'll then be presented with a pop-up to add attributes. Click the 'Import' button.

Step 2: Importing your Product Attributes

You'll then be presented with the attributes import. If you haven't already, make sure you download the template, as it'll tell you what information is required for a successful import.

Once you have filled out the template, press 'Next', then choose to either drag your Excel template into the highlighted area, or select the file from your PC browser.

Once you've selected your file, the importer will validate your spreadsheet, and will upload any Product Attributes into Prospect CRM.

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