Product information is usually imported from your accounting system but can be managed via the CRM. Sometimes you may need to export the imported product information from the CRM for reviewing or editing purposes. Therefore, this article outlines how to export product information from the CRM.
To export your product information navigate to the Prospect 365 Admin section via https://admin.prospect365.com/. To run the export tool you will require Prospect 365 Administrator rights, if you require these then please speak to your key CRM user or our Customer Services Team.
Once within the Admin section, scroll down the menu until you reach the Data Management folder. Within here click on the Export Data option.
Within the record type drop-down all of the possible export types will be listed such as Product Items & Product Groups. Once you have selected the required record type click Export.
The Export will then start processing your request, you can check on it's progress within the File links section.
Once completed you will be able to click on the Download link for the selected product information file.