What is reCAPTCHA?

reCAPTCHA is a free service that protects your website from spam and abuse. It uses an advanced risk analysis engine and adaptive challenges to keep automated software from engaging in abusive activities on your site. It does this while letting your valid users pass through with ease.

How do I set it up?

Step 1: Visit Google's reCAPTCHA Page

Head to Google's reCAPTCHA page here.

Step 2: Register a New Site

Complete each step on the page using the guide below.

  • Label: A title of your site, typically the URL.

  • reCAPTCHA type: Select 'reCAPTCHA v3'.

  • Domains: Type in your website domain. This must match the one you're putting the form on, otherwise it won't pass the reCAPTCHA.

  • Owner: Add email addresses here of people who should be able to edit this.

Read and accept the terms of service, then press 'Submit'.

Step 3: Copy Keys from Console Settings

Within the Settings (head to the cog icon in the Console).

Use the drop-down next to 'reCAPTCHA keys' to reveal two keys.

Copy both the Site Key and Secret Key, one at a time.

Step 4: Paste Keys into Prospect CRM

You can paste your keys into the CRM either via the Settings Centre, or within the Enquiry Form settings itself.

Option #1: Add via Settings Centre

Head to the Settings Centre and System Settings within the navigation menu.

In the search, type in 'reCAPTCHA' and hit enter. Simply paste your Site Key and Secret Key in one at a time and hit 'Save'.

Option #2: Add to Enquiry Form

Alternatively, if you've already created an Enquiry Form, you can paste the keys into the Settings from there. Simply select 'Configure reCAPTCHA', then paste the keys in accordingly and click 'Save'.

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