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Installing Save To CRM Add-in (Outlook on the web)
Installing Save To CRM Add-in (Outlook on the web)

This article will walk you through how to install the Save to CRM add-in in Outlook on the web.

Alex Calderbank avatar
Written by Alex Calderbank
Updated over a week ago

Note: Save to CRM cannot be added to Shared Inboxes

Installing Save to CRM

Step 1: Download the Add-In file

Click the link below to download. This can then be found in your Downloads folder.

Step 2: Open the Add-ins menu

Manage add-ins whilst reading a message

1. In Outlook on the web, select a message.

2. Select the three dots (...) and select 'More actions' at the top of the message.

3. Go to the bottom of the list and select 'Get Add-ins'.

Manage add-ins whilst composing a message

1. In Outlook on the web, create a new message or reply to an existing message.

2. At the bottom of the page, select the three dots (...) and select 'More actions', then then select 'Get Add-ins'.

3. On the Add-ins for Outlook page, select the add-in you want.

Step 3: Navigate to My Add-ins

Go to 'My add-ins' on the left-hand side and click the '+ Add a custom add-in' link.ย 

Then choose 'Add from File...'.

Now select the file you just downloaded. Likely called savetocrm.xml

Click 'Open' then 'Install' to add the Save to CRM add-in to your Outlook.

Using Save to CRM

To use Save to CRM, with an email open, click the ProspectSoft 'Save to CRM' add-in located in the top right-hand corner of your Outlook, and log in to the CRM using your normal credentials.

Once logged in, you'll be able to save your Outlook emails into the CRM by pressing the Save to CRM button on an email.

Check out our guide for Using SavetoCRM here!
Remember that you can create and send emails from within the CRM - follow our guide here to find out how to do this.

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