Confirming a Sales Order

This article shows you how to confirm a Sales Order within the CRM.

Isobel Honour avatar
Written by Isobel Honour
Updated over a week ago

The last step in the sales process is to confirm your order through to your integrated Inventory Management/Accounting System. Once the order has been confirmed, you'll be able to fulfil the order and send an invoice. Please note: In order to confirm an order, the quote must have 'OnHold' set to 'No' and the customer will need an assigned Sales Ledger. 

To confirm a Sales Order, simply click the 'Confirm' button in the main Entry page of the record.

Your Sales Order will then move to a status of "Waiting to be confirmed". Depending on which Inventory Management/Accounting System you have, the Quote will be pushed through to a status of "Confirmed order" when the next import runs. You can check whether an order has confirmed through by looking at the Quote status at the top of the Sales Order. This will show as "Confirmed Order" highlighted in green. 

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