If your business if using the automatic delivery options, then you may require a 'No Other Valid Delivery' option. This option can be offered when no other delivery option is valid for the order, helping your business avoid an order being confirmed without a delivery charge.

Prerequisites

  • You'll need CRM Admin rights in order to follow the steps in this article

Step 1: Go to Settings Centre

To set the this delivery option, click on the cog icon in the bottom left-hand corner to take you to the Settings Centre. 

Step 2: Navigate to Sales in Settings

Once within the Settings Centre, navigate to the Sales page. Here, you'll have the Delivery Charges configure option.

From here, you can select a delivery option from the drop-down. Only the delivery options that have 'Active' selected for the No Valid Default will appear in the drop-down. Please take a look at our Configuring Automatic Delivery Charges to see how to set a delivery option as a No Valid Default. 

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