Prospect CRM's postcode lookup helps to quickly auto-fill CRM address fields. This article explains how to enable postcode lookup for your international customers.


  • You'll need CRM Admin rights in order to follow the steps in this article

Step 1: Navigate to System Settings

Begin by navigating to 'Settings' then 'System Settings' in the navigation menu, and search for 'Countries' in the search bar. Scroll down until you find the Countries system setting.

Step 2: Click to Configure

Select 'Click to Configure' to take you to a list of countries. Click into the pencil icon to the right of the country name to make amendments.

Step 3: Enable Postal/Zip Code Lookup

On the toggle underneath 'Postal/Zip Code Lookup' select 'Yes' to enable post code lookup on addresses in this country.

Step 4: Bulk Update

If you want to update this for several countries at once, click the further options menu (three dots) and select 'Bulk Update', then proceed to select all the countries that you'd like to enable this setting for to update them all at once.

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