This option allows you to configure internal email notifications to be sent to staff when a customer places an order with you.
Prerequisites
You'll need CRM Admin rights in order to follow the steps in this article
Step 1: Go to System Settings
To enable these internal notifications, click on 'Settings' in the left-hand pane, and select, 'System Settings'.
Step 2: Search System Settings & Enable
Using the Search, type in 'Notifications' and hit enter. Here, you'll find the Internal Email Notifications setting.
You can choose to send the notification only for CMS (website) order, or for all orders placed. The notification will be sent to recipients specified in the 'New order notification recipients' setting (see next step).
Step 3: Specify Recipients
To specify which members of your team should receive these notifications, use the Search again, and type in 'New order' to bring up this setting. Here, simply specify the email addresses of those users who should be notified about new orders, separating email addresses using a semicolon (;).
