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Enable Internal Order Notification Emails

Learn how to enable internal order notification emails, so your team get notified about new orders instantly!

Updated over 3 weeks ago

This option allows you to configure internal email notifications to be sent to staff when a customer places an order with you.

Prerequisites

  • You'll need CRM Admin rights in order to follow the steps in this article

Step 1: Go to System Settings

To enable these internal notifications, go to the navigation menu, click on the Settings, then select System Settings.

Step 2: Search System Settings & Enable

Using the Search, type in 'Notifications' and hit enter. Here, you'll find the Notifications for New Orders setting.

You can choose to send the notification only for CMS (website) order, or for all orders placed. The notification will be sent to recipients specified below (see next step).

Step 3: Specify Recipients

To specify which members of your team should receive these notifications, simply specify the email addresses of those users who should be notified about new orders, separating email addresses using a semicolon (;).

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