Step 1: Set User as Account Manager
Before an Account Manager can be set against a Company, the CRM user must be set as one within User Management; ensure that the 'Account Manager' option is ticked on the user's profile. Once this is done, the user will then appear in the Account Manager drop-down as an option to be selected.
Step 2: Go to the Company
On a Company, select the Account Manager drop-down. This list will display all CRM users who've been marked as an Account Manager. Once selected, they'll then be displayed as the Account Manager and can be searched for by using the Report Builder.
📌 Note: Only one Account Manager can be set for a company.
