Merge fields are great for personalising and tailoring documents to send to your customers. These work by pulling through the correct information to fit the unique field, meaning that one document can be used for lots of different contacts. Not only can you find a full list of merge fields below, but we also have a Word add-in you can get for Word documents, and search functionality within the email templates using the Field Selector.

{Name}

{PhoneNumber}

{AlternateReference}

{Employees}

{ExcludeRFMFlag}

{Fax}

{FirstActiveEngagement}

{FiscalYear}

{LastActiveEngagement}

{LastVerified}

{Locale}

{Relationship}

{SalesLedgerId}

{SearchTerms}

{Source}

{LongDescription}

{Website}

Account Manager

{AccountManagerUser.EmailAddress}

{AccountManagerUser.JobTitle}

{AccountManagerUser.UserName}

{AccountManagerUser.PhoneNumber}

Address

{Address.AddressLine1}

{Address.AddressLine2}

{Address.AddressLine3}

{Address.AddressLine4}

{Address.AddressLine5}

{Address.Country}

{Address.Postcode}

Company Group

{Company.Name}

{Company.AlternateReference}

{Company.SearchTerms}

{Company.Source}

Industry

{StandardIndustry.Description}

{Description}

{DocumentRef}

{SerialNumber}

{Commissioned}

{ContractReference}

{Decommissioned}

{Location}

{ManufacturerReference}

{ManufacturerWarranty}

{VersionNumber}

Equipment Company

{Division.Name}

{Division.PhoneNumber}

{Division.AlternateReference}

{Division.Employees}

{Division.ExcludeRFMFlag}

{Division.Fax}

{Division.FirstActiveEngagement}

{Division.FiscalYear}

{Division.LastActiveEngagement}

{Division.LastVerified}

{Division.Relationship}

{Division.SalesLedgerId}

{Division.SearchTerms}

{Division.Source}

{Division.Website}

Equipment Status

{Status.Description}

Equipment Type

{Type.Description}

{AlternateReference}

{CustomerReference}

{Description}

{ExpectedEndDate}

{StartDate}

{ActualEndDate}

{Details}

Contract Status

{Status.Description}

{Email}

{JobTitle}

{PhoneNumber}

{AlternateReference}

{Department}

{Fax}

{FaxFlag}

{Forename}- First Name

{Surname}- Last Name

{MobilePhoneNumber}

{OptIn}

{MailFlag}

{PreferredName}

{Salutation}

{SearchTerms}

{Source}

{Title}

Contact Role

{Role.Description}

{Description}
{EstimatedClose}

{AlternateReference}

{SearchTerms}

{Value}

Opportunity Margin

{Margin.Description}

{Margin.AverageValue}

Opportunity Salesperson

{SalesPerson.EmailAddress}

{SalesPerson.UserName}

{SalesPerson.PhoneNumber}

Opportunity Size

{Size.Description}

{Size.AverageValue}

Opportunity Source

{Source.Description}

Opportunity Type

{Type.Description}

Opportunity Contact

{Contact.Email}

{Contact.JobTitle}

{Contact.PhoneNumber}

{Contact.AlternateReference}

{Contact.Department}

{Contact.Fax}

{Contact.Forename}

{Contact.Surname}

{Contact.MobilePhoneNumber}

{Contact.PreferredName}

{Contact.Salutation}

{Contact.Source}

{Contact.Title}

{Description}

{Priority}

{CloseDate}

{CustomerReference}

{SearchTerms}

{SerialNumber}

{SituationSummary}

{SupplierReference}

Problem Contact

{Contact.Email}

{Contact.JobTitle}

{Contact.PhoneNumber}

{Contact.AlternateReference}

{Contact.Department}

{Contact.Fax}

{Contact.Forename}

{Contact.Surname}

{Contact.MobilePhoneNumber}

{Contact.PreferredName}

{Contact.Salutation}

{Contact.Source}

{Contact.Title}

Problem Type 1

{Type1.Description}

{DecimalHomeCostValue}

{DecimalHomeTaxValue}

{DecimalHomeNetValue}

{DecimalHomeGrossValue}

{CustomerOrderReference}

{Description}

{MarginPercentage}

{MarkupPercentage}

{OrderNumber}

{DecimalForeignTaxValue}

{DecimalForeignNetValue}

{DecimalForeignGrossValue}

{AccountsId}

{AlternateReference}

{AuthorisationComment}

{AuthorisationDate}

{AuthorisationStatusFlag}

{AuthorisedBy}

{AuthorisedByContactId}

{AuthorisedOn}

{AuthorisorIP}

{AuthorisorLocation}

{BatchReference}

{CardTransactionDate}

{CardTransactionInfo}

{CardTransactionReference}

{CardValue}

{CompoundOverallDiscount}

{CustomerCostCentre}

{DefaultDiscount}

{AddressBlock}

{DeliveryAddressLine1}

{DeliveryAddressLine2}

{DeliveryAddressLine3}

{DeliveryAddressLine4}

{DeliveryAddressLine5}

{DeliveryChargeBaseValue}

{DeliveryChargeDescription}

{DeliveryChargeTaxCode}

{DeliveryChargeTaxRate}

{DeliveryChargeTaxValue}

{DeliveryChargeValid}

{DeliveryCountry}

{DeliveryCutoff}

{DeliveryEstimatedDate}

{DeliveryMethodCode}

{DeliveryName}

{DeliveryNotes1}

{DeliveryNotes2}

{DeliveryPhone}

{DeliveryPostcode}

{DocumentReference}

{DomainCode}

{ExpectedPaymentMethod}

{IpAddress}

{IsoPaymentCurrency}

{DecimalMargin}

{DecimalMarkup}

{Memo}

{OnHold}

{OrderedBy}

{SourceOther}

{OverrideAutoAllocation}

{PaymentType}

{EndDate}

{QuoteDate}

{ReceiptTransactionReference}

{ReserveStock}

{SearchTerms}

{SelectedAuthoriserContactId}

{TaxCode}

{Urgent}

{VatRegistrationCode}

{VersionNumber}

{WebsiteDomain}

Quote Table

{Quote:Table.B2C_EX}- Standard B2C Word/PDF Quote Table

{Quote:Table.B2B_EX}- Standard B2B Word/PDF Quote Table

{Quote:Table.TOT_EX}- Standard Totals Word/PDF Quote Table

{Lines}- Email Quote Table

{Authorisation.Buttons} - Quote-to-Order Workflow Buttons (Preview)

Today's Date

{DateTime.Now:d} – Short Date

{DateTime.Now:f} – Long Date

User

{User.UserName}

{User.JobTitle}

{User.EmailAddress}

{User.PhoneNumber}

{User.GroupCode}

{User.UserCode}

Custom Fields do have merge fields but as the merge field for the custom field will be the database name, you should consult the Word Add-In to get the correct merge field for the field you wish. The Word Add-In will display these with the label you have assigned to the custom fields. You can find details on the Word Add-In here.