All Collections
General Help & FAQs
Accessing Customer Accounts within Cloud Accounting & Inventory Management Systems
Accessing Customer Accounts within Cloud Accounting & Inventory Management Systems

This article outlines how to access a customer account within a cloud accounting/inventory management system via the CRM.

Isobel Honour avatar
Written by Isobel Honour
Updated over a week ago

Within the CRM, you can access a customer's account within the integrated cloud accounting/inventory management system. If, for any reason, a user needs to view the customer account within the accounting/inventory management system, then this functionality provides seamless integration. 

Prerequisites

  • Cloud accounting/inventory management systems only e.g. Unleashed, Xero etc.  

Step 1: Go to a Company

To access this link, navigate to a Company and click on the Sales Ledger button within the Accounts section. 

Step 2: Open in Accounts/ERP

Within the main Details page, you have the 'Open in Accounts/ERP System' link. In the particular example below, by clicking on this link, the customer's account within Unleashed will open, as this system is connected to an Unleashed system.

Did this answer your question?