The product descriptions that appear in the CRM are imported from your integrated accounting/ERP system. However, these can sometimes be confusing to customers and not very customer friendly. As a result, you may wish to give the product a 'web product description'. The web product description will be displayed on your integrated eCommerce site.
To edit a web product description navigate to the product record using the global search or alternatively click on the product's description from the Product Manager.
Either option will take you to the product's CRM record, once opened navigate to the Web page. Type in your new product web description within the 'Web Description' field. Once happy with your new description click out of the field & this change will be saved & displayed on your integrated website.