Knowledge Base

Technical information on known problems

Isobel Honour avatar Paul Holland avatar Jess Heald avatar +1
13 articles in this collection
Written by Isobel Honour, Paul Holland, Jess Heald and 1 other

Firewall Configuration

Ensuring the Prospect CRM is enabled via your firewall.
Isobel Honour avatar
Written by Isobel Honour
Updated over a week ago

Resolving Browser Related Issues (Clearing Browser Caches)

How to fix issues in your browser that could be impacting the performance of Prospect.
Arthur Ashdown avatar
Written by Arthur Ashdown
Updated over a week ago

Setting Up Integration to QuickBooks Commerce (TradeGecko)

It's quick and easy to set up integration to QuickBooks Commerce (TradeGecko), one of our Cloud Inventory Management partner apps...
Jess Heald avatar
Written by Jess Heald
Updated this week

Sending Emails from your Own Domain

This article outlines how to send emails from your own domain rather than the default CRM email address.
Isobel Honour avatar
Written by Isobel Honour
Updated over a week ago

Prospect Points Explained

This article outlines how our Prospect Points can be used towards your Prospect CRM.
Jess Heald avatar
Written by Jess Heald
Updated over a week ago

How to Take a Free Trial

This article outlines how to take a Free Trial of the Prospect Stock-Aware CRM & eCommerce Platform.
Isobel Honour avatar
Written by Isobel Honour
Updated over a week ago

Updating your SPF Record

This article will help update your SPF record to ensure emails sent from automated Prospect systems reach your customers successfully.
Paul Holland avatar
Written by Paul Holland
Updated over a week ago

Low Text to HTML Ratio (SEO)

This article will explain the cause of this issue and whether it should be a concern to your site.
Paul Holland avatar
Written by Paul Holland
Updated over a week ago

The robots.txt file (SEO)

This article will explain what a robots.txt file is and how to create one.
Paul Holland avatar
Written by Paul Holland
Updated over a week ago

SEO - Uncompressed JavaScript and CSS files

This article explains what uncompressed files are and how compression will help your site.
Paul Holland avatar
Written by Paul Holland
Updated over a week ago

Missing ALT Attributes (SEO)

This article will explain why ALT attributes are useful, and how to add them if they're missing.
Paul Holland avatar
Written by Paul Holland
Updated over a week ago

Virtual Machines

This article outlines how to access and use a virtual machine from the Services Portal.
Isobel Honour avatar
Written by Isobel Honour
Updated over a week ago

Ideas Portal

This article outlines the use of the Ideas Portal, how to access it and how to add an idea.
Jess Heald avatar
Written by Jess Heald
Updated over a week ago