If you ever mistakenly delete a CRM record then there's no need to panic - you can easily restore them! 

Prerequisites

  • You'll need CRM Admin rights in order to follow the steps in this article

Step 1: Go to Admin

Firstly, you will need to navigate to the Admin section of Prospect. 

Step 2: Navigate to Data Management in Admin

Once you are within the Admin section, navigate to the Data Management folder and choose the Recycle Bin option. 

Step 3: Restore a Record

Within the Recycle Bin you can select the Object Type, this refers to the type of record you need to restore. For example, you may wish to restore a Contact. This will then display all of the deleted records of this type.

To restore a deleted record click the 'Restore' button next to the record you wish to restore. A pop-up will then appear once the restore has been successfully completed. 

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