Knowledge Base

Technical information on known problems

Isobel Honour avatar Paul Holland avatar
10 articles in this collection
Written by Isobel Honour and Paul Holland

Sending Emails from Own Domain

This article outlines how to send emails from your own domain rather than the crmemails@prospect365.com address.
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Written by Isobel Honour
Updated over a week ago

Prospect Points Explained

This article outlines how our Prospect Points can be used towards your Prospect CRM.
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Written by Isobel Honour
Updated over a week ago

Updating your SPF Record

This article will help update your SPF record to ensure emails sent from automated ProspectSoft systems reach your customers successfully.
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Written by Paul Holland
Updated over a week ago

How to Take a Free Trial

This article outlines how to take a Free Trial of the Prospect Stock-Aware CRM & eCommerce Platform.
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Written by Isobel Honour
Updated over a week ago

SEO - Low Text to HTML Ratio

This article will explain the cause of this issue and whether it should be a concern to your site
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Written by Paul Holland
Updated over a week ago

SEO - the robots.txt file

This article will explain what a robots.txt file is and how to create one
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Written by Paul Holland
Updated over a week ago

SEO - Uncompressed JavaScript and CSS files

This article explains what uncompressed files are and how compression will help your site
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Written by Paul Holland
Updated over a week ago

SEO - Missing Alt Attributes

This article will explain why ALT attributes are useful and how to add them if they are missing
Paul Holland avatar
Written by Paul Holland
Updated over a week ago

Virtual Machines

This article outlines how to access and use a virtual machine from the customer portal.
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Written by Isobel Honour
Updated over a week ago

Ideas Portal

This article outlines the use of the Ideas Portal, how to access it and how to add an idea.
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Written by Isobel Honour
Updated over a week ago