The web extended description can be set for a product item, this should provide supportive information helping to describe why the customer may require this product. 

To edit a web extended description for a product, you will first need to find the required product record using the CRM global search. 

Once you have found & opened the required product record, navigate to the Web page. Within here you have the Web Extended Description field where you can type in the required additional product information. 

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