We offer an Integrated Solution to CommuniGator's Email Marketing Platform. As a result of this integration, a CRM user can view the results of your Email Marketing efforts without needing a login to CommuniGator.
To view the Email Marketing results navigate to the Email Marketing page at either Division or Contact Level. Within the Email Marketing page all the different interactions & Emails that have been sent to the customer will be listed here. You even have a link to the Email that was sent.
Types of Interactions Recorded
Email Sent: This will state the description of the email sent & on what date it was sent.
Email Opened: This will record whether the Contact had opened the email sent, along with the email's description & date it was opened.
Web Hit: If a customer was to click on a hyperlink within your email, then this interaction will appear as a web hit, detailing the URL of this hyperlink.
Unsubscribed: If a customer clicks on the unsubscribed link then it will record this within the Email Marketing page.
Landing Zone Hit: Landing zones are temporary web pages that you can setup within CommuniGator. You may include a link to this landing page within your email such as a registry page. If a Contact clicks on this then it will be recorded as a landing zone hit, along with the URL of this landing page.
Email Bounced: If the email does not reach the Contact because the email bounced, then this will be recorded within the Email Marketing results. For information about why it bounced you would need to login to CommuniGator.
Document Download: If you include document downloads within your email & your Contact chose to download this, then this interaction will also be recorded.